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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lorber Family

July 1, 2026

5  out of  5
rating by Lorber Family
"I was with David Chong's office since 1987. I was happy for his retirement but questioned what was next for us with State Farm. I stayed on with the office because of my relationship with Maureen, who I had worked with for years. Then one day I called only to learn that she was no longer there. I was devastated and very skeptical of what was our future with State Farm as those were some very big shoes to fill with both David and Maureen now gone. I have to say Eddie Cabral and his staff have not only filled those shoes but exceeded my expectations. I have been working closely with Melissa and she is nothing short of amazing. I love that whenever you call the office someone always answers the phone, no automated system. Melissa goes above and beyond with her customer service. If she does not have an answer she will always go to lengths to find out what is best for the customer and always follow through as she says she will. Her dedication to the customer is 100%. Whenever I call she takes the time to resolve my question as if I'm the priority no matter what else she has going on. I can count on her at a moments notice. When my son was purchasing his leased car and taking it out of state we were in a bind needing to get out of state insurance to finalize the sale. The entire office staff worked as a team to make it happen at that moment to facilitate the transaction. They meet the State Farm slogan, "Like a good neighbor, State Farm is there!""
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Armando Young

June 29, 2026

5  out of  5
rating by Armando Young
"Hiram was a big of a help, he explained everything with patience and that’s a plus, keep the good work!"
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steve kuo

June 25, 2026

5  out of  5
rating by steve kuo
"Ed is the Best Agent hands down in Lake Nona and Central Florida!
Not your typical agent for sure. He will always be there for you if there’s any issues and get it resolved.
On top of that, his assistant Melisaa is great. Anytime you need assistance she will also help no questions ask.
10 star rating
**********"
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Dave WM

June 22, 2026

5  out of  5
rating by Dave WM
"Very helpful Melissa was great to work with."
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Gustavo Curiel

June 19, 2026

5  out of  5
rating by Gustavo Curiel
"Definitivamente; la mejor experiencia que he tenido con State Farm hasta ahora!
Los mejores agentes de seguro con lo que he contratado; me atendieron muy profesionalmente y me hicieron sentir muy cómodo como cliente, contestaron que oras mis preguntas y en definitiva me hicieron sentir como parte de su familia! Se los recomiendo ampliamente, son lo máximo! 👍✅"
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Fabiola Maldonado

June 18, 2026

5  out of  5
rating by Fabiola Maldonado
"Very friendly and helpful staff!! I personally worked with Hiram and he was able to get me better coverage AND reduce my premuim by 50%!!"
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Axel Perez

June 17, 2026

5  out of  5
rating by Axel Perez
"Melissa is fantastic, always so nice, helpful and insightful. Thank you Melissa"
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Kansas Brindle

June 17, 2026

5  out of  5
rating by Kansas Brindle
"I had an outstanding experience working with Melissa at State Farm. She was professional, knowledgeable, and genuinely cared about helping me find the right insurance coverage. Melissa took the time to understand my needs and delivered a policy that not only met them but also came at a great price. I truly appreciate her clear communication and commitment to excellent service. If you’re looking for someone who will go the extra mile and make insurance easy, I highly recommend Melissa!"
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Luis Portuguez

June 17, 2026

5  out of  5
rating by Luis Portuguez
"I had an excellent experience with Eddie Cabral from State Farm. From the moment I arrived, he greeted me with a warm smile and made me feel welcome and comfortable. He took the time to explain different coverage options and showed me clear, personalized quotes that helped me understand how much I could save.

What stood out the most was how he treated me—not just as a customer, but almost like a member of the team or family. Eddie Cabral went above and beyond by walking me through every detail and making sure I fully understood my options before making any decisions. He also introduced me to his staff, and personally introduced me to Melissa Brindle. When I met Ms. Brindle, she handled all of the paperwork and finalized the quotes with professionalism and care.

Thanks to Eddie Cabral, Ms. Melissa Brindle, and the entire team, I am beyond grateful and feel truly blessed. Mr. Cabral and his staff are simply outstanding, and the level of service I received was exceptional from start to finish"
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Kristian Mejia

June 17, 2026

5  out of  5
rating by Kristian Mejia
"“Excellent service! My insurance agent Mely was friendly, responsive, and very helpful throughout the entire process. They made everything easy to understand and helped me get the right coverage at a great price. Highly recommended!”"
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Zoraya Santiago

June 15, 2026

5  out of  5
rating by Zoraya Santiago
"Hiram was very professional and helpful. He was able to find insurance for me that was less that what I was currently paying and with the coverage that I specifically wanted. I will definitely recommend Hiram to friends and family as well."
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LILLY VELEZ

November 14, 2025

5  out of  5
rating by LILLY VELEZ
"Thanks to Alvaro a wonderful specialist. His friendliness, professionalism, and efficiency have made a lasting impression. He addresses every concern we bring with patience and care. In an era when the art of customer service often feels forgotten, the experience with Alvaro is truly refreshing. Thank you."
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Michael Milano

November 11, 2025

5  out of  5
rating by Michael Milano
"Professional, answered all my questions and no pressure ."
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freda mason

November 6, 2025

5  out of  5
rating by freda mason
"Alvaro went above and beyond to help me on my auto insurance. Explained to my understanding. Well done Alvaro."
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Justin Dunn

October 25, 2025

5  out of  5
rating by Justin Dunn
"This was the best experience I have had at an insurance agency. Eddie was a great guy and he was super helpful, along with the rest of the team. I switched over insurance because I needed cheaper coverage and got exactly that. I would recommend that everyone buy insurance from Eddie!"
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kathryn demarest

October 23, 2025

5  out of  5
rating by kathryn demarest
"I spoke with Alvaro and he was able to get me set up with my new insurance policy quickly and easily! He was very kind and helpful!"
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Kimberly Gosa

October 22, 2025

5  out of  5
rating by Kimberly Gosa
"Alvaro was the very polite gentleman that helped me with switching over to State Farm. I was giving a cheaper rate for the same coverage. He was very knowledgeable and so easy to work with. Thank you"
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Jennifer Harris

October 16, 2025

5  out of  5
rating by Jennifer Harris
"Daniel was great and explained everything well. Easy to talk to. I’d recommend!"
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Christian

October 15, 2025

5  out of  5
rating by Christian
"Maureen is the best agent my family and I have ever had. Helpful, insightful, and thorough. Tends to all my insurance needs and wants in a quick and efficient way while maintaining outstanding professionalism and customer care."
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Claudia Roque

October 15, 2025

5  out of  5
rating by Claudia Roque
"Wanted to let you if you need someone to give you a quote you can count on Mareen Johnson she is very knowledgeable and is always willing to help to answer any questions you have. She gives great customer service."
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Jorkaef Garcia

October 14, 2025

5  out of  5
rating by Jorkaef Garcia
"I had the pleasure of working with Marite from State Farm, and she was absolutely outstanding! She went above and beyond to make sure every detail was explained clearly and that I understood all my options. Her professionalism, warmth, and patience made the entire process smooth and stress-free , thank you! :)"
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Kamal Kannan

October 13, 2025

5  out of  5
rating by Kamal Kannan
"We had home owner's, auto and umbrella policies for 7+ years. Their office including office manager Maureen was great in terms of response, addressing issues and questions over the years. I would highly recommend this team for insurance needs."
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Andrew Majewski

October 12, 2025

5  out of  5
rating by Andrew Majewski
"Daniel was a lot of help finding me great insurance!"
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Abigail Nommensen

October 12, 2025

5  out of  5
rating by Abigail Nommensen
"Daniel was a great help getting our auto insurance quoted! Very friendly and professional - even responded quickly which is hard to find these days!"
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John Raymon

October 9, 2025

5  out of  5
rating by John Raymon
"Alvaro is great! He helped me with my families insurance policy & didn’t hesitate to explain what we are covered for."